Shipping policy

International shipping

From Bali to wherever your next escape takes you. Choose standard or express delivery at checkout.

Order total (USD)	Standard shipping	Express shipping
Under US$250	US$20	US$35
US$250 or more	Complimentary	US$35

Free standard international shipping applies when the value of your items reaches US$250 after discounts, excluding shipping and taxes. Express shipping remains US$35 regardless of order value.

These rates apply to the international destinations available at checkout. If you shop in another currency, Shopify displays the applicable converted amount at checkout.

Preparing your order

Please allow 1–2 business days for us to prepare your order. Business days exclude weekends and public holidays.

Delivery times and tracking

Delivery time depends on your destination and the service selected. Express is our faster delivery option. For a destination-specific estimate, please contact annalabel.store@gmail.com before ordering, especially if you need your pieces for a particular date.

Once your order has shipped, we will email your tracking information. Delivery estimates begin after dispatch and may be affected by customs processing, public holidays and carrier delays.

Delivery within Indonesia

International shipping charges do not apply to orders delivered within Indonesia. The available local delivery options and charges are shown at checkout.

Duties and taxes

Destination customs duties, import taxes and clearance charges are separate from shipping. Unless expressly included at checkout, any applicable destination charges are payable by the recipient.

Need help with your delivery?

Please check your delivery address and contact details carefully before ordering. If your parcel is delayed, missing or shows an unexpected tracking update, contact annalabel.store@gmail.com with your order number so we can help investigate with the carrier.