Returns & Refunds Guide

Follow our step-by-step guide to making a return & refund

Privacy Policy

At Anna, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you place an order or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, payment details, and order history. We may also collect device and browsing information to improve your experience.

How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate with you about your purchase or inquiries

Improve our website, products, and services

Send marketing communications (you may opt out at any time)

Sharing Your Information

We only share your information with trusted third parties (such as payment processors and shipping partners) when necessary to operate our business or comply with legal obligations. We do not sell your personal data.

Data Security

We take reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or request deletion of your personal information. If you are located in certain jurisdictions (such as the EU), you may have additional rights under applicable data protection laws.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us at annathelabel.store@gmail.com.